To view my project work on "Reason for Exchanges and measures to restrict the same" can be viewed at:
https://docs.google.com/document/d/1B1clg8RrfkXZn8pcPlQHg_QmnXvqDVfaU3dvDi3tgCs/edit

My project on Replenishment procedures followed at Big bazaar and its effects can be viewed at:
https://docs.google.com/document/d/12G9_OIOWaJZ0oi-_JqqItBnU7IAK0Sy-w0njb6diz3w/edit

My project on Converting Customer Service to Customer Delight especially at Point of Sale, i.e Cash Counters can be viewed at:
https://docs.google.com/document/d/1QmQsvs4amMXJxQ0By2_twI5ldQ7NNYO7wCKXOsBcmH0/edit